Customer Support


Find answers to your frequently asked questions.
+1-800-967-9044 from within the U.S. or Canada. See all toll-free reservation numbers.

This support topic is in the General Hotel Policies category.

Can I have a cot/crib for my room when I travel with children?
We'll do everything possible to accommodate your requests, but unfortunately requests are not guaranteed. Please note all special requests in the Special Requests area when confirming your personal information as part of the online reservations process.

Frequently Asked Questions